Xtrades
They offer several popular channels of communication to its customers, including, live chat, email, or telephone.
Top forex bonuses
However, we found that xtrade hour support team is available from sunday at 22:00 GMT to friday at 22:00 GMT only. Founded in 2003 and based in melbourne (australia), xtrade is owned by the xtrade.Au pty ltd. Although xtradde is primarily registered as an australian company and has authorization from the australian securities and investments commission (ASIC – ACN: 140899476 licence no: 343628) throughout the world and has multiple offices located in its major geographical markets.
Xtrade review 2021
Xtrade rating
Pros / cons
- Bad reputation
- Not metatrader platform
- High spreads
- Min. Deposit of $250
What is xtrade?
Founded in 2003 and based in melbourne (australia), xtrade is owned by the xtrade.Au pty ltd. Although xtradde is primarily registered as an australian company and has authorization from the australian securities and investments commission (ASIC – ACN: 140899476 licence no: 343628) throughout the world and has multiple offices located in its major geographical markets.
As an innovative company, this financial firm was one of the first brokers to offer forex trading via contracts for differences (cfds). Xtrade is one of the largest providers of CFD trading and has clients from around the world.
The football star cristiano ronaldo was their ambassador from 2016-2017.
Xtrade review – homepage
Regulation & trust
Is xtrade a good and regulated broker?
Yes, its australian clients are protected by one of the most strict government regulatory authorities, the australian securities and investments commission (ASIC – ACN: 140899476 licence no: 343628).
Xtrade has a very poor history of fraudulent behaviour ( withdrawal issues, unfair conditions in its platform, …).
Trading platforms & tools
As xtrade is a CFD broker, it does not have to pass customer orders to the real market, because all books are maintained internally. Hence, they do not offer traditional trading software like other forex brokers.
Instead, this broker has developed its own proprietary trading platform, which customers can access from any regular modern browser and from their smartphone.
Currently, they offer mobile trading applications for android, ios devices, and windows phones.
Does xtrade use metatrader?
Not, they don’t support metatrader platforms.
Instruments
How many assets can be traded at xtrade?
They provide trading shares of major companies and indices. N addition to the equities, they also allow its customers to trade major commodities like gold and silver. However, the largest collection of trading instruments offered by them is the forex currency pairs.
Besides major currency pairs like EUR/USD, GBP/USD, USD/JPY, etc., xtrade also offers a range of minor and exotic currencies to its customers.
During our research for this review, we found that their customers can also trade virtual cryptocurrencies like the bitcoin on its platform.
Trading conditions
What are the xtrade spreads?
All fees are charged as spreads, which happens to be fixed and ranges between 2-5 pips. We accessed its website during a weekend, the spread on EUR/USD was showing 5 pips, which would be pretty high compared to its close competitors. Although, we are sure that it comes down to 2 pips during regular trading hours, which is sunday 9 p.M. To friday at 9 p.M.
What are their fees and commissions?
Xtrade.Com don’t charge commissions on their accounts, but they have a $50 inactive account fee per month if you don’t trade for a period of 3 months.
What is their max leverage with icmarkets?
They offer up to 400:1 leverage on all of its instruments.
Research & education
They offer basic online educational tools including video tutorials, forex courses and an economic calendar.
Type of accounts
You can choose among 4 accounts depending on your minimum deposit:
- Standard: $250 min. Deposit. Basic features, with high spreads.
- Premium: $1,000 deposit is required. A dedicated account manager is provided by xtrade.
- Platinum: you must deposit $5,000. You get a VIP trading support, and lowest spreads.
- VIP: $20,000 minimum deposit is required. This account includes a priority account, individual trading strategy, and lowest spreads.
Xtrade demo account
All of these 4 accounts come to include a free demo version.
What is the minimum deposit on xtrade?
Customers can open a standard account with a $250 initial deposit.
Client support
They offer several popular channels of communication to its customers, including, live chat, email, or telephone. However, we found that xtrade hour support team is available from sunday at 22:00 GMT to friday at 22:00 GMT only.
Customers are encouraged to send an email to [email protected] prior to calling. However, xtrade does offer strong phone support.
In addition to phone and email support, xtrade also has a live chat option on their website where customers can reach customer support during business hours, which excludes the weekends.
Conclusion
Although that xtrade is an australian regulated broker and this broker was a pioneer in CFD trading and its extensive global reach made it one of the handfuls of top brokers around the world, last years they’ve gained a very bad reputation in the industry due to many client complaints about withdrawal issues, manipulation of prices, and huge spreads.
Xtrade review
Is xtrade a good broker? We believe they are just another broker. Although they have been growing in recent years due to the number of underlying assets which one can negotiate with, and the heavy investment they are doing through sponsorships such as those from cristiano ronaldo. Nonetheless, once can find CFD brokers like plus500 that are far more famous and do not charge commissions . They offer a wide range of negotiable assets, including forex, shares from companies listed on stock exchanges around the world, indexes and, of course, raw materials (gold, wheat, silver, oil …). However, if you want to do so at a later time, throughout this review we will analyze the requirements that every CFD broker must have by comparing xtrade with its competitors. In addition, we will analyze the varied opinions from customers (80.5% of retail investor accounts lose money when trading cfds with this provider. You should consider whether you can afford to take the high risk of losing your money).
We believe it is a broker that leaves something to be desired, since their services and customer service are average. Even though the company offers many options, before hiring their services, we have to ensure it is a good broker. To do so, we have to conduct an in depth analysis to study its pros and cons. That is why we will conduct a review to study their commissions, reviews from actual traders, whether it is regulated or not, whether it offers a demo account, and other important information before registering.
Regulation: is xtrade a scam?
The first step in a review is to always analyze the regulation of the broker regulation. Why? It tells us whether it is a secure and reliable broker. Even though being regulated is not a 100% security certificate, it is a clear sign that they take things seriously and that they are not a scam.
Xtrade is a cyprus based broker, and is therefore authorized and regulated by the cypriot entity, cysec. Cyprus is one of many countries in the european union and euro zone such as spain, so they comply with all treaties, regulations and communities. In addition, its italian branch is registered in the italian entity, CONSOB, which would be somewhat similar to the UK´s FCA. In addition, since xtrade is a european broker, it complies with the mifid community regulations. Having cristiano ronaldo sponsor xtrade is seen as something very positive in the trading world and for many people, it offers them a great sense of security, but it does not provide us any information as far as reliability. The important thing is the information we encounter in terms of regulation, and based on that we have to determine if it is reliable or not.
In summary, after studying everything regarding supervision, we believe xtrade is a reliable broker. Nevertheless, we don´t like nothing that´s not registered with the FCA of the UK, which generates some distrust. Taking into account that there are other CFD brokers like plus500uk ltd that are registered woth the FCA , we believe it would be interesting to focus our attention on them (80.5% of retail CFD accounts lose money).
Does xtrade pay?
One of the concerns that traders have before investing through a CFD broker is to know whether they will have a problem when withdrawing their money. In this regard, we have to say that after reading comments in forums, xtrade generally speaking, does pay on time even though one may encounter comments about people stating that they had problems withdrawing their money.
Demo account
If you are still new to trading and don´t want to start directly with real money or you want to test using the simulator to see how cfds work. In doing so, you will be able to see how the markets reacts, be it forex with the movement in currencies, or the stock exchange with the quotation of companies, as news emerge affecting the company.
Demos are very useful tools for beginners because they offer you the option of carrying out as many operations as you want and verify in first person the functioning of the financial markets around the world, as well as to negotiate with all available assets, be it stocks, currencies, raw materials or stock indexes. Thanks to this, if you are a beginner, or if you already trade with cfds, but want to try new strategies, you can use the demo to avoid taking risks.
If you want to use different trading strategies with cfds without risking your capital, you can do invest through the demo account. The truth is that xtrade´s demo lacks many important options and has significant limitations. If you want to try plus500´s demo click on the link below, and then click on “free demo account” (80.5% of retail CFD accounts lose money).
Commissions
If regulation is most important, the second most important thing are commissions and fees. In trading with cfds, the best brokers do not charge any commission for each operation, but instead use spreads. The operation of these spreads is as follows: each time we buy or sell a CFD on a certain underlying (for example, oil, or shares of telefónica or facebook) the price of opening and closing a position is different. This differential is called the spread, and it is the existing cost to be negotiated. Therefore, we have to look for a broker whose spreads are as low as possible.
For xtrade´s basic account, which requires a minimum initial deposit of only 100 euros / dollars, the spread is fixed and ranges from 4 to 6 pips. If you prefer to register with the premium account, which is of a higher level, the conditions are better, since pips range from 2 to 5.
As mentioned earlier, there are many assets available to invest, so one cannot see each and every one of the spreads, because it would be a very boring review. By simply knowing that the euro / dollar currency pair is the most important, and as we see with plus500, the minimum spread is variable. If you want to learn more about the spreads offered by plus500, click here (80.5% of retail CFD accounts lose money).
Terms
As we have already seen, there are no commissions, but you have to know that if you do not trade for three full months, they can charge you a $ 5 inactivity fee. The normal thing is to not be charged because practically nobody opens a real account to leave it abandoned. Therefore, although there are some associated costs, we can say that hiring the services from xtrade is free.
On the other hand, one of the most interesting aspects of trading with cfds is its leverage. Xtrade stands out from the rest of the brokers, since it offers a maximum leverage of 1:30. If compared with others brokers like plus500, and even with one of the famous brokers like markets.Com, we will discover that xtrade allows a similar leverage. So, you have the option to invest with a quantity of money of the same level as with the competing brokers of xtrade. Of course, you have to know that by operating with leverage you can lose more money than what you have entered.
Another very important issue is the platform, since that´s where you will spend most time and the tool you will use to invest. Xtrade developed their own platform, so it is proprietary technology. Obviously, it offers high-level tools and all the signals you need to invest successfully. However, the signals do not make trading any easy and making money is not a sure thing. You are the one who has to operate and create your own strategy by always taking into account the risks of operating in the financial markets.
Reviews
All factors and conditions we have seen so far are very great but, what do customers who already invest with xtrade think? Comments in forums and opinions from traders are mixed, some point out great things while others recommend certain improvements.
One of the aspects that has had great opinions is the platform itself, which is very easy to use and does not require any type of download. Xtrade has many great reviews due to their free courses. The official website, which is fully available in english and other languages has also received positive comments.
Unfavorable comments are associated with the lack of using paypal to make deposits, although they have plenty of other alternatives, such as neteller, paysafe card, or traditional methods such bank transfer or credit and debit card. There is also one comment pointing out that they miss not being able to operate with the metatrader platform. Finally, one can also find opinions of distrust for not being registered under the FCA.
Rating and additional information
To end this review we want to create a list showing the positive aspects of xtrade, and factors we believe should improve, but let’s be honest, no broker is perfect.
- Demo available for beginners
- Platform compatible with mobile phones (android and ios), tablets and computers
- No metatrader 4
- Does not allow to withdraw or deposit money with paypal
- Not registered with the FCA
- Spreads are higher than its competitors
- Can be greatly improvable in cfds over cryptocurrencies, ripple, bitcoin, bitcoin gold, bitcoin cash or litecoin
Having rated the different conditions offered by this broker, our assessment is that it is a mid-level company. Our opinion about xtrade is relatively good, but we miss not seeing it registered in UK´s FCA and we don´t like their high spreads.
We believe plus500 is an option which should be consider for trading with cfds. Click here if you want to learn more about plus500 and trade without having to pay commissions (80.5% of retail CFD accounts lose money).
Xtrade review - is it scam or safe?
RECOMMENDED FOREX BROKERS
Trading accounts
Account type | minimum deposit | minimum trade size | maximum leverage | spreads | trading platform |
standard | $100 | 0.01 | 1:400 | fixed, 2 pips on EUR/USD | xtrader pro |
Xtrade offers its clients a single universal account type with fixed spreads and leverage of up to 1:400 on its proprietary web-based platform xtrader pro.
At present, the broker does not offer the most popular metatrader 4 (MT4) platform. Account management services are not available either.
Meanwhile, xtrade offers exceptional training options via its education center and xtrade academy, where you may find tutorial videos, e-books and other resources suitable for both beginner and professional traders.
The company
Xtrade offers trading in forex, commodities, indices, shares and cfds on its in-house platform. The brokerage’s head office is located in cyprus.
Xtrade is a brand operated by xtrade.Europe ltd., which is authorised and regulated by the by the cyprus securities and exchange commission (cysec).
Xtrade group complies with international regulatory standards and also operates via units regulated in australia (by ASIC), belize (by IFSC) and south africa (by FSB). What is more, in july the broker joined russia’s self-regulatory organization NAFD (former CRFIN) and said it will apply for a russian license.
In addition, xtrade is one of the forex brokers that advertise through sport, namely has a contract with the famous footballer cristiano ronaldo.
Security of funds
Cysec applies certain rules and requirements to cyprus investment firms. For instance, they must maintain net tangible assets amounting to at least €730,000 in order to prove their good financial standing. Furthermore, the cypriot watchdog requires forex brokers to keep customer funds in segregated accounts, separated from the company’s operating funds.
As a further guarantee to clients’ funds, all cysec-regulated companies are members of the investor compensation fund, which is able to pay compensation up to 20,000 EUR, if the company becomes insolvent or discontinues operations.
Additionally, every cysec-regulated investment company is also mifid compliant and therefore entitled to offer cross-border services within the EU under the mifid regulations. Despite this, it is registered with the italian financial regulator, CONSOB.
Earlier this year xtrade got in the trouble with the ASIC over suspicions of improper handling of client money. What is more, earlier in october angry xtrade customers commenced media campaign and strike in limassol (cyprus), alleging manipulation and theft of funds (according to online media financefeeds). A number of forex forums are also flooded with complains about this broker and allegations that it is a scam. In light of the above said, there may be concerns about xtrade’s reliability.
Trading conditions
Minimum initial deposit
in order to open an account with xtrade, traders have to invest a minimum of $100. Such minimum initial amount is average, yet some renown cyprus-based brokers require less. For instance, XM demands just $5 from its clients as a start.
Spreads & commissions
as most fixed-spread brokers, xtrade provides commission-free trading. The spread for the EUR/USD pair amounts to 2 pips, which is average for the forex market.
For purposes of comparison, another EU broker (holding a FCA license), HYCM, provides fixed spreads of 1.5 pips on EUR/USD and also charges no commission. For more information, you may look up real-time spreads of 15 leading brokers here.
Leverage
the maximum leverage level offered by xtrade is 1:400, which is common for the FX market, yet it is considered a high ratio, because the higher the leverage, the greater the risk.
Nonetheless, many cyprus-based brokers offer even higher leverage rates - for example, XM provides leverage up to 1:888. And HYCM – up to 1:500. You may check out a list of brokers, providing leverage equal to or exceeding 1:500 here.
Trading platform
If you are looking for the standard forex market trading platform metatrader4 (MT4), you will not find it with this broker. Xtrade offers its clients solely its proprietary platform xtrader pro, which is entirely web-based. Mobile versions are also available.
Xtrader pro has a simple user-friendly interface and is equipped with the common trading tools and features, such as charts, technical analysis indicators, etc.
Xtrade's in-house web platform xtrader pro. Click to enlarge.
When placing orders, users are able to set a few other variables to capture profits and limit losses. They include the “close at profit”, “close at loss” and “buy when rate is” features.
Promotions
this broker offers a lot of bonuses and other attractive promotions. At the time of writing of this review, xtrade supports a welcome package of 4 types of bonuses for newcomers:
• first deposit bonus from 20% to over 60% (up to $6000), which expires after 30 days and can be withdrawn after certain volumes are traded;
• $20 cash bonus, which can be acquired following phone verification.To redeem it, you are required to reach 300 xpoints within 30 days;
• first trade on us (up to $120 cash bonus);
• $30 cash bonus, account verification account verification. To redeem it, you are required to reach 300 xpoints within 30 days.
Methods of payment
As opposed to the narrow range options it offers in terms of trading accounts and platforms, xtrade supports a number of payment methods: credit/debit cards, bank wire transfer, paypal, alipay, abaqoos, dineromail, boleto, cashu ekonto, epay bg, EPS, euteller, giropay, halcash, ideal, lobanet, mister cash, moneta RU, multibanco, neosurf, neteller, poli, QIWI, przelewy24, skrill, sofort, sporopay, teleingreso, ticketsurf, todito cash, webmoney and yandexmoney.
Xtrade does not charge any fees for deposits and according to the information on its website, withdrawal requests take up to five business days to process. Delays beyond the company’s control might occur due to third party withdrawal payment methods.
Conclusion
Xtrade is a well-regulated FX and CFD broker that offers trading in a variety of instruments on its in-house web platform. However, xtrade services are quite limited in terms of trading accounts and platforms and some concerns are raised with regards to this broker being a scam. To sum up the above, here are the advantages and drawbacks with regards to this broker:
Xtrade reviews
35 • poor
Write a review
Write a review
Reviews 35
I was down in the dumps after my…
I was down in the dumps after my encounter with this company. I should have known better but their attractive offers made me ignore the red flags.
They took a lot from me and i kept falling for their tricks. Some tech expert from
Www. Direct recovery tech. Net
Pulled a successful chargeback and i recovered my loss.
These people are scammers and will keep…
These people are scammers and will keep everything you deposit with them. Stay well clear. I managed to get everything refunded with help of lorilynnbellaire56 at outlook ‘’ ‘’com
finally i can smile again!
All they will do is take your money
All they will do is take your money, use it on their platform not let you withdraw it (as they say you will be able to do so).
DO NOT take any offer for a bonus, using that will just lock you in to using them. My chargeback was successful with mr felipe via telegram (@felipeinc)and i was freed,
awful service.
Beware
Beware. They misled me, made me believe they provide metra trader 4 but they don't, they have their own platform and also they misled saying that they are an australian company when they are from cyprus.
At first they refused to refund my money but eventually did.
They are a SCAM do not use
I gave up on my withdrawal for several…
I gave up on my withdrawal for several weeks after they stopped picking my calls. All I did was just send screenshot and in 2 weeks I got back my withdrawal
So sad people are still victims to…
So sad people are still victims to these scams: truth here: spotahyipscam.Com
When trading is making money unable to…
When trading is making money unable to close while in front keeps saying unable to close market to volatile market was not moving at the time I tried to close many times and couldn't so I rang them finally someone from belgium rang back but by then I had lost all my profits from that trade so I decided to withdraw what little money I had left only to find out I couldn't and that is a more ridiculous story than this one JUST A TOTAL SCAM AVOID UNLESS YOU WANT STRESS IN YOUR LIFE WORST EXPERIENCE EVER
Not perfect, but aint that bad either!
Theres a lot of fake reviews under me which skew the results - but from my experience they've been nothing short of excellent.
The platform may be a bit clunky at times but I have made some really good returns through the general advice and education the senior account manager gave me.
I've already taken out my original investment and trading with profits now ; the withdrawal took about 4 days to land in my bank account all up.
All in all its one of the better brokers i've used.
This is a SCAM and please don't try to…
This is a SCAM and please don't try to do invest with this company. If you are not clever enough than you even don't even know how they have take your money from you.
After two months of uninstalling the…
After two months of uninstalling the app and deregistering my account this company is still calling me every day not respecting wishes to be taken off their list. Absolutely aggressive tactics and call from a different number each time if you block them. Hassling non stop.
Louisa rox fake
Ignore all the reviews with the name louisa rox they are all bots if you open the reviews they leave bad reviews for legit companies and direct you towards their scam
Scam. Don't waste your money. There are plenty of free servers with better traders and more guidance.
I made a deposit of 1552$ and started…
I made a deposit of 1552$ and started trading. They gave me good profits for the first 2 weeks. But in the first week I recommended an another friend and he made a deposit of 3500$. The broker provided by xtrade.Net(fabricio garcia) made his entire money a loss, completely washed out. Then i tried to make my withdrawal after that, the broker stopped me and requested me to place some trades which is going to be a profit. Finally he made me lose all my money, completely washed out today. Better avoid them completely. If you want to proceed with them, make sure, you are extremely rich.
I have seen a lot of untrue comments…
I have seen a lot of untrue comments online. If you lost your funds to unregulated brokers, I recommend
I am lost for words with this broker
I am lost for words with this broker. They build up trust and make you think they are for you. They force into making trades, without any risk management.
They will want you put more risk and not put a stop loss, they also force you into opening wrong positions intentionally.
If you are interested in getting back…
If you are interested in getting back your refunds from your scam broker, check on my profile to get help
Quite happy with xtrade
I'm actually quite happy with xtrade. I thought forex was a shorter route to success and I began to trade with higher risks, I would say that greed and wrong mindset were the causes of my failures in the early stages of my forex trading career. It really took me time before I overcame it because I was blaming the market and brokers for the problem crased by me and you know that when you do not acknowledge you are the source of your own problem, you will be very far from solution. Xtrade is a licensed company so if you believe that it's a "scam" as you say, you can always make a complaint.
One more note: the complaints, which may appear on forums, may be related to the competition among the companies in this vibrant market. The company has the active customer support, where you can apply and describe the issue emerged by e-mail, chat, telephone or fax. I'm sure that someone will find a solution for you.
No issues
Hi there. Sharing my experience with xtrade since 2017. Overall positive although I have only made small money but I'm playing small without being greedy. Was confused in the beginning with the withdraw procedure but after calling their support (I was provided with a very good service) realized that it's actually a security measure they have created to ensure that the money goes to the correct person. It was weird, true. But, bottom line is that after 2 days I had my money in my bank. I have had some losing positions but no one could predict them. As a trader, I'm aware that there is risk involved so I can't quite understand why people complain without doing their own research beforehand. One thing to add and still on the support team: I have been on the phone with other institutions and it's rare to have a person on the other side who actually understands me and what I need in my own language. Kudos for that! :)
Xtrade review 2021
Xtrade rating
Pros / cons
- Bad reputation
- Not metatrader platform
- High spreads
- Min. Deposit of $250
What is xtrade?
Founded in 2003 and based in melbourne (australia), xtrade is owned by the xtrade.Au pty ltd. Although xtradde is primarily registered as an australian company and has authorization from the australian securities and investments commission (ASIC – ACN: 140899476 licence no: 343628) throughout the world and has multiple offices located in its major geographical markets.
As an innovative company, this financial firm was one of the first brokers to offer forex trading via contracts for differences (cfds). Xtrade is one of the largest providers of CFD trading and has clients from around the world.
The football star cristiano ronaldo was their ambassador from 2016-2017.
Xtrade review – homepage
Regulation & trust
Is xtrade a good and regulated broker?
Yes, its australian clients are protected by one of the most strict government regulatory authorities, the australian securities and investments commission (ASIC – ACN: 140899476 licence no: 343628).
Xtrade has a very poor history of fraudulent behaviour ( withdrawal issues, unfair conditions in its platform, …).
Trading platforms & tools
As xtrade is a CFD broker, it does not have to pass customer orders to the real market, because all books are maintained internally. Hence, they do not offer traditional trading software like other forex brokers.
Instead, this broker has developed its own proprietary trading platform, which customers can access from any regular modern browser and from their smartphone.
Currently, they offer mobile trading applications for android, ios devices, and windows phones.
Does xtrade use metatrader?
Not, they don’t support metatrader platforms.
Instruments
How many assets can be traded at xtrade?
They provide trading shares of major companies and indices. N addition to the equities, they also allow its customers to trade major commodities like gold and silver. However, the largest collection of trading instruments offered by them is the forex currency pairs.
Besides major currency pairs like EUR/USD, GBP/USD, USD/JPY, etc., xtrade also offers a range of minor and exotic currencies to its customers.
During our research for this review, we found that their customers can also trade virtual cryptocurrencies like the bitcoin on its platform.
Trading conditions
What are the xtrade spreads?
All fees are charged as spreads, which happens to be fixed and ranges between 2-5 pips. We accessed its website during a weekend, the spread on EUR/USD was showing 5 pips, which would be pretty high compared to its close competitors. Although, we are sure that it comes down to 2 pips during regular trading hours, which is sunday 9 p.M. To friday at 9 p.M.
What are their fees and commissions?
Xtrade.Com don’t charge commissions on their accounts, but they have a $50 inactive account fee per month if you don’t trade for a period of 3 months.
What is their max leverage with icmarkets?
They offer up to 400:1 leverage on all of its instruments.
Research & education
They offer basic online educational tools including video tutorials, forex courses and an economic calendar.
Type of accounts
You can choose among 4 accounts depending on your minimum deposit:
- Standard: $250 min. Deposit. Basic features, with high spreads.
- Premium: $1,000 deposit is required. A dedicated account manager is provided by xtrade.
- Platinum: you must deposit $5,000. You get a VIP trading support, and lowest spreads.
- VIP: $20,000 minimum deposit is required. This account includes a priority account, individual trading strategy, and lowest spreads.
Xtrade demo account
All of these 4 accounts come to include a free demo version.
What is the minimum deposit on xtrade?
Customers can open a standard account with a $250 initial deposit.
Client support
They offer several popular channels of communication to its customers, including, live chat, email, or telephone. However, we found that xtrade hour support team is available from sunday at 22:00 GMT to friday at 22:00 GMT only.
Customers are encouraged to send an email to [email protected] prior to calling. However, xtrade does offer strong phone support.
In addition to phone and email support, xtrade also has a live chat option on their website where customers can reach customer support during business hours, which excludes the weekends.
Conclusion
Although that xtrade is an australian regulated broker and this broker was a pioneer in CFD trading and its extensive global reach made it one of the handfuls of top brokers around the world, last years they’ve gained a very bad reputation in the industry due to many client complaints about withdrawal issues, manipulation of prices, and huge spreads.
Xtrade reviews
35 • poor
Write a review
Write a review
Reviews 35
I was down in the dumps after my…
I was down in the dumps after my encounter with this company. I should have known better but their attractive offers made me ignore the red flags.
They took a lot from me and i kept falling for their tricks. Some tech expert from
Www. Direct recovery tech. Net
Pulled a successful chargeback and i recovered my loss.
These people are scammers and will keep…
These people are scammers and will keep everything you deposit with them. Stay well clear. I managed to get everything refunded with help of lorilynnbellaire56 at outlook ‘’ ‘’com
finally i can smile again!
All they will do is take your money
All they will do is take your money, use it on their platform not let you withdraw it (as they say you will be able to do so).
DO NOT take any offer for a bonus, using that will just lock you in to using them. My chargeback was successful with mr felipe via telegram (@felipeinc)and i was freed,
awful service.
Beware
Beware. They misled me, made me believe they provide metra trader 4 but they don't, they have their own platform and also they misled saying that they are an australian company when they are from cyprus.
At first they refused to refund my money but eventually did.
They are a SCAM do not use
I gave up on my withdrawal for several…
I gave up on my withdrawal for several weeks after they stopped picking my calls. All I did was just send screenshot and in 2 weeks I got back my withdrawal
So sad people are still victims to…
So sad people are still victims to these scams: truth here: spotahyipscam.Com
When trading is making money unable to…
When trading is making money unable to close while in front keeps saying unable to close market to volatile market was not moving at the time I tried to close many times and couldn't so I rang them finally someone from belgium rang back but by then I had lost all my profits from that trade so I decided to withdraw what little money I had left only to find out I couldn't and that is a more ridiculous story than this one JUST A TOTAL SCAM AVOID UNLESS YOU WANT STRESS IN YOUR LIFE WORST EXPERIENCE EVER
Not perfect, but aint that bad either!
Theres a lot of fake reviews under me which skew the results - but from my experience they've been nothing short of excellent.
The platform may be a bit clunky at times but I have made some really good returns through the general advice and education the senior account manager gave me.
I've already taken out my original investment and trading with profits now ; the withdrawal took about 4 days to land in my bank account all up.
All in all its one of the better brokers i've used.
This is a SCAM and please don't try to…
This is a SCAM and please don't try to do invest with this company. If you are not clever enough than you even don't even know how they have take your money from you.
After two months of uninstalling the…
After two months of uninstalling the app and deregistering my account this company is still calling me every day not respecting wishes to be taken off their list. Absolutely aggressive tactics and call from a different number each time if you block them. Hassling non stop.
Louisa rox fake
Ignore all the reviews with the name louisa rox they are all bots if you open the reviews they leave bad reviews for legit companies and direct you towards their scam
Scam. Don't waste your money. There are plenty of free servers with better traders and more guidance.
I made a deposit of 1552$ and started…
I made a deposit of 1552$ and started trading. They gave me good profits for the first 2 weeks. But in the first week I recommended an another friend and he made a deposit of 3500$. The broker provided by xtrade.Net(fabricio garcia) made his entire money a loss, completely washed out. Then i tried to make my withdrawal after that, the broker stopped me and requested me to place some trades which is going to be a profit. Finally he made me lose all my money, completely washed out today. Better avoid them completely. If you want to proceed with them, make sure, you are extremely rich.
I have seen a lot of untrue comments…
I have seen a lot of untrue comments online. If you lost your funds to unregulated brokers, I recommend
I am lost for words with this broker
I am lost for words with this broker. They build up trust and make you think they are for you. They force into making trades, without any risk management.
They will want you put more risk and not put a stop loss, they also force you into opening wrong positions intentionally.
If you are interested in getting back…
If you are interested in getting back your refunds from your scam broker, check on my profile to get help
Quite happy with xtrade
I'm actually quite happy with xtrade. I thought forex was a shorter route to success and I began to trade with higher risks, I would say that greed and wrong mindset were the causes of my failures in the early stages of my forex trading career. It really took me time before I overcame it because I was blaming the market and brokers for the problem crased by me and you know that when you do not acknowledge you are the source of your own problem, you will be very far from solution. Xtrade is a licensed company so if you believe that it's a "scam" as you say, you can always make a complaint.
One more note: the complaints, which may appear on forums, may be related to the competition among the companies in this vibrant market. The company has the active customer support, where you can apply and describe the issue emerged by e-mail, chat, telephone or fax. I'm sure that someone will find a solution for you.
No issues
Hi there. Sharing my experience with xtrade since 2017. Overall positive although I have only made small money but I'm playing small without being greedy. Was confused in the beginning with the withdraw procedure but after calling their support (I was provided with a very good service) realized that it's actually a security measure they have created to ensure that the money goes to the correct person. It was weird, true. But, bottom line is that after 2 days I had my money in my bank. I have had some losing positions but no one could predict them. As a trader, I'm aware that there is risk involved so I can't quite understand why people complain without doing their own research beforehand. One thing to add and still on the support team: I have been on the phone with other institutions and it's rare to have a person on the other side who actually understands me and what I need in my own language. Kudos for that! :)
Xtrade review - is it scam or safe?
RECOMMENDED FOREX BROKERS
Trading accounts
Account type | minimum deposit | minimum trade size | maximum leverage | spreads | trading platform |
standard | $100 | 0.01 | 1:400 | fixed, 2 pips on EUR/USD | xtrader pro |
Xtrade offers its clients a single universal account type with fixed spreads and leverage of up to 1:400 on its proprietary web-based platform xtrader pro.
At present, the broker does not offer the most popular metatrader 4 (MT4) platform. Account management services are not available either.
Meanwhile, xtrade offers exceptional training options via its education center and xtrade academy, where you may find tutorial videos, e-books and other resources suitable for both beginner and professional traders.
The company
Xtrade offers trading in forex, commodities, indices, shares and cfds on its in-house platform. The brokerage’s head office is located in cyprus.
Xtrade is a brand operated by xtrade.Europe ltd., which is authorised and regulated by the by the cyprus securities and exchange commission (cysec).
Xtrade group complies with international regulatory standards and also operates via units regulated in australia (by ASIC), belize (by IFSC) and south africa (by FSB). What is more, in july the broker joined russia’s self-regulatory organization NAFD (former CRFIN) and said it will apply for a russian license.
In addition, xtrade is one of the forex brokers that advertise through sport, namely has a contract with the famous footballer cristiano ronaldo.
Security of funds
Cysec applies certain rules and requirements to cyprus investment firms. For instance, they must maintain net tangible assets amounting to at least €730,000 in order to prove their good financial standing. Furthermore, the cypriot watchdog requires forex brokers to keep customer funds in segregated accounts, separated from the company’s operating funds.
As a further guarantee to clients’ funds, all cysec-regulated companies are members of the investor compensation fund, which is able to pay compensation up to 20,000 EUR, if the company becomes insolvent or discontinues operations.
Additionally, every cysec-regulated investment company is also mifid compliant and therefore entitled to offer cross-border services within the EU under the mifid regulations. Despite this, it is registered with the italian financial regulator, CONSOB.
Earlier this year xtrade got in the trouble with the ASIC over suspicions of improper handling of client money. What is more, earlier in october angry xtrade customers commenced media campaign and strike in limassol (cyprus), alleging manipulation and theft of funds (according to online media financefeeds). A number of forex forums are also flooded with complains about this broker and allegations that it is a scam. In light of the above said, there may be concerns about xtrade’s reliability.
Trading conditions
Minimum initial deposit
in order to open an account with xtrade, traders have to invest a minimum of $100. Such minimum initial amount is average, yet some renown cyprus-based brokers require less. For instance, XM demands just $5 from its clients as a start.
Spreads & commissions
as most fixed-spread brokers, xtrade provides commission-free trading. The spread for the EUR/USD pair amounts to 2 pips, which is average for the forex market.
For purposes of comparison, another EU broker (holding a FCA license), HYCM, provides fixed spreads of 1.5 pips on EUR/USD and also charges no commission. For more information, you may look up real-time spreads of 15 leading brokers here.
Leverage
the maximum leverage level offered by xtrade is 1:400, which is common for the FX market, yet it is considered a high ratio, because the higher the leverage, the greater the risk.
Nonetheless, many cyprus-based brokers offer even higher leverage rates - for example, XM provides leverage up to 1:888. And HYCM – up to 1:500. You may check out a list of brokers, providing leverage equal to or exceeding 1:500 here.
Trading platform
If you are looking for the standard forex market trading platform metatrader4 (MT4), you will not find it with this broker. Xtrade offers its clients solely its proprietary platform xtrader pro, which is entirely web-based. Mobile versions are also available.
Xtrader pro has a simple user-friendly interface and is equipped with the common trading tools and features, such as charts, technical analysis indicators, etc.
Xtrade's in-house web platform xtrader pro. Click to enlarge.
When placing orders, users are able to set a few other variables to capture profits and limit losses. They include the “close at profit”, “close at loss” and “buy when rate is” features.
Promotions
this broker offers a lot of bonuses and other attractive promotions. At the time of writing of this review, xtrade supports a welcome package of 4 types of bonuses for newcomers:
• first deposit bonus from 20% to over 60% (up to $6000), which expires after 30 days and can be withdrawn after certain volumes are traded;
• $20 cash bonus, which can be acquired following phone verification.To redeem it, you are required to reach 300 xpoints within 30 days;
• first trade on us (up to $120 cash bonus);
• $30 cash bonus, account verification account verification. To redeem it, you are required to reach 300 xpoints within 30 days.
Methods of payment
As opposed to the narrow range options it offers in terms of trading accounts and platforms, xtrade supports a number of payment methods: credit/debit cards, bank wire transfer, paypal, alipay, abaqoos, dineromail, boleto, cashu ekonto, epay bg, EPS, euteller, giropay, halcash, ideal, lobanet, mister cash, moneta RU, multibanco, neosurf, neteller, poli, QIWI, przelewy24, skrill, sofort, sporopay, teleingreso, ticketsurf, todito cash, webmoney and yandexmoney.
Xtrade does not charge any fees for deposits and according to the information on its website, withdrawal requests take up to five business days to process. Delays beyond the company’s control might occur due to third party withdrawal payment methods.
Conclusion
Xtrade is a well-regulated FX and CFD broker that offers trading in a variety of instruments on its in-house web platform. However, xtrade services are quite limited in terms of trading accounts and platforms and some concerns are raised with regards to this broker being a scam. To sum up the above, here are the advantages and drawbacks with regards to this broker:
Xtrade forex broker broker review
Reviewer : justin freeman
Published: 7th july, 2020.
Broker information
- Company name: xtrade
- Founded: 2010
- Country: cyprus
Platform info
Broker services
- Regulators: wire transfer, credit/debit card, moneybookers
- Minimum deposit: $100
- US clients: no
Featured forex broker
Avatrade was established in 2006 and is located in dublin, ireland. Offering trading services in over 150 countries with offices located worldwide. Avatrade is a forex broker that is committed to providing a safe trading environment and is fully regulated and licensed in the EU and BVI, with additional regulation in australia, south africa and japan.
If you are still trading forex the “old fashioned way” with MT4 and a like-minded broker, then you may have missed out on the many innovations that have hit the market in recent years. Next to binary options, the next fastest growing way to trade has been to go the contracts for differences (cfds) route with a firm like xtrade, which has been in the business since 2010. A spin off from “spread betting”, this straightforward trading regimen involves buying a contract with your broker that will pay off if the market moves in your favor. Your reward is based on the difference between your opening and closing position, the units purchased, and leverage chosen. This genre offers more flexibility, and, for this reason, the forex brokers in this arena have chosen to add stocks, commodities, and indices to the mix to broaden your possibilities and trading enjoyment.
What kind of asset choices, you might ask? With xtrade, you can choose between 52 currency pairs, the lion’s share of them, 21 in number, being exotic pairings that you may not find with your traditional broker. Xtrade even offers a bitcoin pairing for those in the know. Outside of forex, there are nearly one hundred additional asset choices, each with its own bid/ask spread dynamics and minimum margin requirement. Xtrade also provides several illustrative examples to help you understand how to open a position, close it, and deal with risk management issues. There are no commissions involved. The firm makes its revenue via the bid/ask spread and overnight premiums, if applicable. Registration is simple. There is one standard account that comes with a free demo account for practice. The demo account is subject to first deposit. Welcome bonuses range from 20% up to 60% and can be more, if you deposit more than $10,000. Terms and conditions for bonuses: the bonus amount is added to your account when you have traded the amount of xpoints to make you legible for the bonus. Every asset will reward different amounts of xpoints. One deposit bonus per household. The bonus will expire within 30 days of initial deposit if the trader does not reach the required xpoints within the time frame.
Since cfds are such a different trading instrument, xtrade developed its own version of webtrader to support their online transactions. No downloads are required, and they also support a number of mobile apps for traders on the go. The firm is headquartered in cyprus and derives its licensing and authority to operate from cysec. With xtrade, your deposits are segregated from operating capital and protected further, up to 20,000 euros, by the investor compensation fund in cyprus. Xtrade is operated by xtrade europe ltd, which is regulated and licensed by cysec under the license number 108/10. Unfortunately, U.S. Clients are not accepted at this time.
Features
Why trade with xtrade.Com? The firm lists these reasons:
- Founded in 2010 by industry professionals with diverse experiences in the brokerage industry;
- Regulated by cysec;
- Client deposits are segregated for safety purposes and protected further up to 20,000 euros by the investor compensation fund in cyprus;
- Standard account and a free demo account upon registration – customization may apply if more than $10,000 is deposited, demo account is subject to first deposit;
- More than 150 CFD asset choices, including currency pairs (51 plus bitcoin), stocks (74); indices (12); and commodities (13);
- Trading platform is proprietary, online only, and requires no downloads;
- Mobile apps are also available;
- No commissions charged – xtrade is compensated for its services through the bid/ask spread;
- Trading support includes professional charts, technical analysis tools, alerts, and training provided by customer service reps;
- Customer service reps are bilingual and accessible “24/5” via live chat, email, or direct phone.
Spreads and leverage
Spreads and leverage are published on the website for every asset choice. Each asset has its own individual criteria. Xtrade is compensated via the bid/ask spreads, which do vary by asset, and margin requirements are also stated separately. Margin calls can be a possibility with cfds, if the market moves abruptly against you. Risk warning: trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite.
Platform
Processing cfds requires an entirely different back office and software protocols. To accommodate its needs in the most effective manner, the management team at xtrade chose to develop its own proprietary trading platform. It has the look and feel of other online systems, is user-friendly, and allows one-touch access to open positions, asset choices, history, and trading tools. No complex downloads are necessary, and mobile applications complete the platform possibilities. For security and safety purposes, all personal information and trading session data are encrypted using the latest in 256-bit SSL technology. Hackers will not ruin your day with this broker.
Deposits and withdrawals
Xtrade offers nearly 40 different ways to deposit funds, $100 being the minimum amount required. In addition to credit and debit cards and banking wire transfers, they support a host of ewallet and domestic payment provider alternatives. Withdrawals must follow the same deposit route, per law, and withdrawals will be a snap, as long as AML documentation is in order, once again as per international law.
Beginner’s and customer support
Customer service representatives are available “24/5” and can be accessed via live chat, direct phone, or email. The reps speak six languages, and the website supports 16 languages. Account managers can address your queries directly or guide you through set up, system familiarization, and training education, if necessary. The website is full of helpful examples that explain how spreads, leverage, and risk management tools apply.
Conclusion
Trading cfds is one of the newer trading methods to hit the forex market in recent years, and with any innovation, it helps to be with a pioneer in the genre that has years of experience at its craft. Xtrade has been at it since 2010, with an experienced management team from the brokerage industry. They have cysec as regulator for EU. If you want to try out cfds, then xtrade is worthy of your consideration.
Please be advised that certain products and/or multiplier levels may not be available for traders from EEA countries due to legal restrictions.
About the author : justin freeman
Justin has twenty-two years' of experience working in the financial markets with brokers. He's held trading and risk management positions at boutique asset managers and large investment banks. Justin helps people understand their trading options in a clear, jargon-free manner.
Xtrade review
Xtrade is an established CFD broker that is owned and operated by xtrade au pty ltd.
They are officially located at: 1 queens road, saint kilda road towers, melbourne, victoria 3004 australia. Their main phone number in australia is: +61390881303, and in cyprus: +35725030742, and investor support email address is: [email protected] . Official website: https://www.Xtrade.Com.Au/.
For complaints and withdrawal problems, read this.
Xtrade review
Xtrade is a leading CFD broker, and they provide a wide range of assets for investors to trade. They are offering CFD trading facilities on indices, commodities, forex and shares. Traders and investors can take advantage of the user friendly, web based trading platform. When placing orders, you have the ability to set a few other variables to capture profits and limit losses. They include the “close at profit”, “close at loss” and “buy when rate is” features.
Traditional investors will find the industry standard metatrader4 platform. Additionally, they offer a great mobile app for ios, android, and windows, for easy trading on both your tablet and smartphone, see here.
Four account types are offered by this broker, and the minimum deposit for a standard trading account is $250. Multiple methods for funding your trading account are available including: credit card, bank transfer and alternative payment methods.
Official xtrade broker review 2019
Is xtrade a legit broker?
When reviewing and comparing CFD and forex brokers it is important to check that they are actually licensed to operate. The reason to trade with a licensed broker is that in the event that the broker becomes insolvent, your money is protected.
- Xtrade australia is licensed and regulated by ASIC and located at: 39-41 chandos street level 1, st leonards, NSW 2065, australia. Their ASIC ACN is 140899476 and license number is 343628.
- Xtrade europe ltd, operates the website offersfx.Eu and they are licensed by cysec number 108/10. They are also registered in south africa with FSCA license # 46600.
- Xtrade international ltd is located in belize, and regulated by the international financial services commission (IFSC/60/383/TS/19).
There are many forex brokers to compare and choose from online. Most traders choose to invest and trade at licensed and regulated broker instead of a scam broker.
Compare forex brokers
Most investors have multiple trading accounts at the best forex brokers.
So, let's see, what we have: is xtrade a trusted market maker broker? Let’s review in-depth including assets. Trading platforms, accounts, demo, spreads, regulation and minimum deposit. At xtrades
Contents of the article
- Top forex bonuses
- Xtrade review 2021
- Xtrade rating
- Pros / cons
- What is xtrade?
- Regulation & trust
- Trading platforms & tools
- Instruments
- Trading conditions
- What are the xtrade spreads?
- What are their fees and commissions?
- What is their max leverage with icmarkets?
- Research & education
- Type of accounts
- Client support
- Conclusion
- Xtrade review
- Regulation: is xtrade a scam?
- Demo account
- Commissions
- Terms
- Reviews
- Rating and additional information
- Xtrade review - is it scam or safe?
- RECOMMENDED FOREX BROKERS
- Trading accounts
- The company
- Security of funds
- Trading conditions
- Trading platform
- Methods of payment
- Conclusion
- Xtrade reviews
- 35 • poor
- Write a review
- Write a review
- Reviews 35
- I was down in the dumps after my…
- These people are scammers and will keep…
- All they will do is take your money
- Beware
- They are a SCAM do not use
- I gave up on my withdrawal for several…
- So sad people are still victims to…
- When trading is making money unable to…
- Not perfect, but aint that bad either!
- This is a SCAM and please don't try to…
- After two months of uninstalling the…
- Louisa rox fake
- I made a deposit of 1552$ and started…
- I have seen a lot of untrue comments…
- I am lost for words with this broker
- If you are interested in getting back…
- Quite happy with xtrade
- No issues
- Xtrade review 2021
- Xtrade rating
- Pros / cons
- What is xtrade?
- Regulation & trust
- Trading platforms & tools
- Instruments
- Trading conditions
- What are the xtrade spreads?
- What are their fees and commissions?
- What is their max leverage with icmarkets?
- Research & education
- Type of accounts
- Client support
- Conclusion
- Xtrade reviews
- 35 • poor
- Write a review
- Write a review
- Reviews 35
- I was down in the dumps after my…
- These people are scammers and will keep…
- All they will do is take your money
- Beware
- They are a SCAM do not use
- I gave up on my withdrawal for several…
- So sad people are still victims to…
- When trading is making money unable to…
- Not perfect, but aint that bad either!
- This is a SCAM and please don't try to…
- After two months of uninstalling the…
- Louisa rox fake
- I made a deposit of 1552$ and started…
- I have seen a lot of untrue comments…
- I am lost for words with this broker
- If you are interested in getting back…
- Quite happy with xtrade
- No issues
- Xtrade review - is it scam or safe?
- RECOMMENDED FOREX BROKERS
- Trading accounts
- The company
- Security of funds
- Trading conditions
- Trading platform
- Methods of payment
- Conclusion
- Xtrade forex broker broker review
- Featured forex broker
- Features
- Spreads and leverage
- Platform
- Deposits and withdrawals
- Beginner’s and customer support
- Conclusion
- Xtrade review
- Xtrade review
- Is xtrade a legit broker?
- Compare forex brokers
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