How to resend ewallet pin

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source: UGC can you reverse an ewallet transaction?

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How to reverse eWallet payment in 2021, how to resend ewallet pin.

FNB and standard banks permit free money withdrawals at specified retailers. The receiver of the money must know the validity of the ewallet PIN which is normally 30 days for absa and standard bank and 7 days for nedbank. In case the recipient fails to withdraw the cash in the given period, the money is reversed back to the account of the sender.

How to reverse ewallet payment in 2021?

In this digital era, sending money across the globe has been made so much easier. Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa. The best part is that you can transfer such funds from your bank account to any registered mobile number all over the country and not necessarily another bank account. In addition, the recipient can access the money instantly at any of the FNB atms. But what happens if you make an error with the recipient's mobile phone or bank information? Here is how to reverse ewallet payment in 2021.

Image: canva.Com (modified by author)
source: UGC

Can I reverse ewallet transaction? In case you send money via this option to the wrong recipient, you need to reverse it and resend it to the right person. Therefore, it is essential to know how to reverse such payments, and here is what you ought to do in case you are caught up in such a situation.

How to reverse ewallet transfer?

How do I reverse FNB ewallet when sent to the wrong recipient? You just noticed that the money has gone to the wrong recipient, and cannot help but panic. Do not worry, as there is an alternative to reversing the transaction. The only way to cancel an already complete transaction is to contact FNB call centre and request for the procedure to be done manually from their end. So, how do you contact FNB call centre on how to reverse ewallet sent to the wrong number manually?

The FNB ewallet reversal number for cellphone banking is 087 575 9405. Alternatively, you can use the following procedure:

Dial *120*321# on your mobile phone.

Select alternative 4 for "send money".

Next, select alternative 5 for "ewallet reversal".

Select the transaction that you want to reverse.

You may also contact the complaints resolution desk via email on care@fnb.Co.Za, or telephone number: 087 575 9408 (option one).

How do I reverse ewallet on FNB app? In case of any inquiries with regards to how to reverse ewallet on app, call 087 575 0362. And for queries on FNB ewallet reversal online, contact 087 575 0000.

Other important details on ewallet reversal

Can you reverse an ewallet transaction? FNB and standard banks permit free money withdrawals at specified retailers. The receiver of the money must know the validity of the ewallet PIN which is normally 30 days for absa and standard bank and 7 days for nedbank. In case the recipient fails to withdraw the cash in the given period, the money is reversed back to the account of the sender.

In case you receive payments wrongly, do not withdraw the cash and the FNB reverse payment will automatically revert to the sender after the PIN expires. The ewallet PIN for FNB is valid for four hours. Upon its expiration, the recipient can opt for FNB ewallet new pin request at any given period by dialing *130*277#.

How long does it take to reverse ewallet?

If you send money to the wrong recipient and call the company's team, the reversal should take up to 4 business days. On the other hand, money is returned to the sender within 15 business days if the recipient's number does not work.

How much does it cost to reverse an ewallet?

Kindly note that you will be charged about R50 as fee to get back the money sent to the wrong number. Also according to FNB, this procedure is not really guaranteed. For a better experience, ensure to double-check the cell phone of the receiver as well as the amount to be sent and this will save you the hassle of making an FNB ewallet reversal. Here is a quick reminder on how to correctly use this platform to send money.

How to correctly send money and avoid reversal inconveniences

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source: UGC

Ewallet FNB is very convenient because one can use it in four different platforms which are mobile banking, ATM, mobile app, or online banking. After selecting your preferred option of making the transfer:

Select send money then choose ewallet.

Insert the mobile phone number of the person you wish to make the transfer to. Double-check to ensure that the digits are correct.

Next, select if the app should offer the recipient a PIN or not, then type in the amount you wish to send.

Lastly, confirm and submit the transaction.

The recipient gets an instant message after the money has been deposited into their account. To withdraw the cash, go to any of the nearby FBN ATM or selected retailers.

Select FNB card less services in the screen then tap in the ewallet services.

Insert your mobile number and press the proceed button.

Type in the ATM PIN included in the message received and input the amount you wish to withdraw.

After taking the money, ensure that the transaction has completed, or choose ‘cancel’ before departing from the ATM.

In case you do not wish to withdraw the money, then you can use your FNB ewallet to purchase airtime, data, and electricity as well as pay for goods and services.

Ewallet account can hold a maximum of R5,000 at any point in time. The limit per day when transferring via the mobile app or online banking is R3,000 while the limit for cellphone banking and atms is R1,500. Additionally, FNB ewallet will only charge you a fee of R10.95 per transaction making it the most affordable way to send money in south africa. Ewallet withdraw fees will vary depending on the amount withdrawn.

With the above guide, you now know how to reverse ewallet payments if you incorrectly send the cash. So, if you make the mistake of sending money to the wrong person, do not panic but simply follow the steps and options to reverse the transaction.

DISCLAIMER: this article is intended for general informational purposes only and does not address individual circumstances. It should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility! We are not responsible for any loss, damages, etc. That may occur if the information contained turns out to be inaccurate/incorrect.

How does ewallet work

South africa is one of the countries whose technological industry is constantly making advancements. One of the greatest inventions that the country has made is ewallet. If you have not heard about it, you can now know how to use ewallet with these tips.

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source: original

What is ewallet? Ewallet is a prepaid account that allows you to perform transactions, both online and offline, via your computer or smartphone. It works as a fast mode electronic wallet that allows you to perform transactions from the comfort of your home. The key requirement of owning an ewallet account is a south africa cellphone number via FNB atms, FNB cellphone banking, FNB online banking or FNB app.

How does FNB ewallet work?

Being a fast mode of transaction, ewallet works by allowing a user to send and receive money through their electronic gadgets. The first step of the transaction is for the user to load money into their accounts. The money is debited from the user's account into their ewallet accounts in the form of digital representation. Being in the form of the digital representation means that the money is with the service provider who is responsible for keeping ledgers and records of all the users and their data. Therefore, for any deposits that a user makes, the money is transferred from the user's bank account to the dedicated bank account that the user has chosen. The records of the ledgers are also automatically updated.

When a user chooses to send money to another ewallet user, there is no actual money transfer from one account to the other. Instead, what happens is that the ledgers are automatically updated to show that a transaction was performed and money was sent from your account to the recipient's account. The recipient receives an SMS after receiving money into the ewallet. That is how convenient ewallet is. These how to do ewallet operation guides will be beneficial for you if you are a new user.

How to send money via ewallet

There are different ways to send money, including:

Using your cellphone

Using online banking

Using the FNB banking app

Using any FNB ATM

Image: instagram.Com, @fnbsa
source: UGC

READ ALSO: how to apply and use PEP money transfer

Sending money is one of the most basic operations that you can do with ewallet. The operation does not require any form of two-factor authentication. The service is, however, available for anyone with a south african cellphone number. The procedure on how to send ewallet money via cellphone is as simple as:

Dialing *120*321#

Selecting the 'send money' option and clicking okay

Selecting the 'ewallet' option

Selecting the account from which you want to send money from

Keying in the cellphone number of the recipient, for this case, the user that you want to send money to

Entering the amount of money that you want to send

Selecting the yes option to complete the transaction. That option will also authorize the service to send the recipient a PIN that they will require when withdrawing the funds.

The sender will also be required to confirm the details of the recipient and the amount of money that they wish to send. Senders are advised to be cautious when confirming the details of the recipient since they will be liable for any transactions that are wrongly conducted. Now you know how to send ewallet funds.

FNB ewallet withdrawal

Image: facebook.Com, @fnbsa
source: UGC

After you have received funds and wish to withdraw them from your ewallet account, the procedure for doing so is not as complex as it may sound. These are the simple steps to follow on how to withdraw ewallet:

Start by dialing *120*277# for you to access your ewallet.

In the list of options that will be displayed, select option 1 to get the PIN. You will receive a unique message sending you the five-digit PIN that will be required when withdrawing the money from the ATM. The PIN will expire after sixteen hours.

Visit the nearest FNB ATM within sixteen hours after receiving the five-digit PIN.

At the ATM, if you do not have an ATM card, you could opt for the cardless services transaction option.

Select the "ewallet services" on the screen.

Enter your valid south african phone number on the keypad and select the "proceed" option.

The next dialogue box will require you to enter the five-digit PIN that was sent to you at the beginning of the transaction.

Enter the withdrawal amount that you wish to withdraw from your account. The amount should be less than or equal to the amount of funds that you have in your account. The ATM will dispense the amount of money that you have keyed in.

Verify that you have completed the transaction before leaving the ATM. In case you do not approve the transaction, you can select the " cancel" option to stop the transaction.

Apart from the ATM, a user can withdraw cash from the ATM or withdraw funds from any of the selected retail stores. The procedure is as follows:

Start by dialing *120*277# for you to access ewallet.

Select option 1 to select the withdraw cash option.

From the list of options that will be displayed, select option 1, which is the "get retail PIN" option.

You can then visit any of these listed retail stores in the country to withdraw the cash;

Sutherland ridge SUPERSPAR

At any of the selected retail stores, you will be required to purchase a credit or debit card. This step is mandatory.

After purchasing, you will be required to select the "withdraw cash" at checkout option.

The following screen will ask you to "withdraw cash from ewallet."

You will then be prompted to enter your phone number.

The following dialogue box will require you to enter the four-digit PIN that was sent to you as a text message.

The cashier will then give you the money that you have withdrawn. There is no fee for withdrawing funds from ewallet. You need to, however, check the balance in your account by following the procedure on how to check ewallet balance.

READ ALSO: how does standard bank instant money transfer work

How long does ewallet last?

When performing a transaction, the PIN that is sent to you in the form of a text message lasts for a maximum of sixteen hours. A user is then advised to complete the transaction as soon as they can to avoid any forms of inconveniences that are likely to arise.

How to request a new pin for ewallet

In case your ewallet PIN expires before you complete your transaction, you can request for another PIN to be sent to you by dialing *120*277#. The new PIN that will be sent to you will enable you to withdraw funds from your account without fail.

Technology has made the financial market convenient for users. One of the greatest inventions is ewallet, which has made it possible for users to perform transactions with ease. These details on how does ewallet work will come in handy.

READ ALSO:

FNB reverse payment - how can you reverse an EFT payment FNB with ease?

How to send money to zimbabwe cheap, fast and securely

How to reverse ewallet payment in 2020?

Is using FNB ewallet safe?

FNB ewallet is a safe and secure way to send money. The FNB ewallet can hold up to R5000, which can be drawn at any FNB ATM or selected retailers.

There are four options for sending money:

Cellphone banking

Online banking

Banking app

FNB ATM

You can use any of the channels to send money to anyone with a valid south african cellphone number.

Is using FNB ewallet safe?

There have been a few reported incidents of customers not receiving their pins to be able to withdraw from an FNB ATM. The temporary ATM PIN refers to the 5 digit one time PIN that gives the recipient access to withdraw funds from the ewallet at FNB atms and FNB atms with automated deposits, without needing a bank card.

FNB emphasises that it’s important to ensure that the correct cellphone number is used. Customers should also keep their pins safe before drawing the ewallet money.

Since its launch in 2009, more than 700 000 ewallets have been created, with 50 000 new ewallets created on a monthly basis.

The popularity of the money transfer service makes it a potential target for scammers. This is why it’s important for customers to be vigilant when using online banking as well as atms.

One of the ways that scammers are using to steal customer information at atms is through thermal technology.

Thermal technology:

Using a smartphone and thermal technology (an imaging attachment), criminals can easily steal your PIN. The way this works is that your thermal signature is left behind when you press buttons, so criminals can use a smartphone with a FLIR ONE thermal imaging attachment to figure out your PIN. A way to avoid this is by lightly touching some other keys on the keypad.

FNB ewallet: the ultimate guide for sending/collecting/reversing ewallet

FNB ewallet is the most convenient way of sending money to friends and family members.

It allows FNB account holders to send money from bank accounts to any registered working cellphone number in south africa.

You're able to reverse ewallet should you send money to the wrong number.

FNB ewallet - send money instantly.

Ewallet is the best when coming to sending money via cellphone banking.

The FNB ewallet enables clients to send money to a cellphone number (your wallet), and the money can be accessed instantly, at any FNB atm.

You can send an e-wallet of up to R3,000.00 per day when using the mobile app or online banking. And up to R1,500.00 using cellphone banking or FNB atms.

It's only going to cost you R10.95 for transfers less than R1,000.00. And R13,95 for any amount over R1,000.00 to R3,000.00.

That's the most cost-effective way of sending money to family.

The person you're sending the money to, don't need to have an FNB account in order to receive the money. They only need a working cellphone number together and the pin to withdraw cash.

Here's how it works:

Sending an ewallet is fairly simple.

As an account holder, follow these steps to send FNB ewallet:

Access online banking, mobile app, atm or cellphone banking;

Choose to send money;

The select ewallet;

Enter the cellphone number you want to send the money to;

Choose whether the app should provide the pin to the recipient or not;

Enter the amount you'd like to send;

Confirm and complete the transaction

To withdraw money, the receiver needs to visit any of the nearest FNB atm.

On the screen, they need to choose cardless services.

Select 'ewallet services'

Key in your cellphone number and select 'proceed'

Key in the ATM PIN you received via SMS

Select the amount you want to withdraw

Take your cash

Make sure your transaction has ended or that you select 'cancel' before leaving the ATM.

How to reverse an ewallet payment?

Do you want to know how to reverse ewallet sent to the wrong number?

Here's an example of someone who couldn't reverse the ewallet payment and was dearly frustrated. The person sent a lot of money to the wrong number and it's practically impossible to reverse the transaction over a telephone call.

However, the FNB ewallet reversal is very simple nowadays with cellphone banking.

Here's how you can do it:

Dial *120*321# on your mobile phone [USSD]

Select alternative 4 for "send money" next

Select alternative 3 for "ewallet reversal"

Select the transaction that you want to reverse.

Thus far, that's the only quickest way of reversing the ewallet transaction.

There are no options to reverse ewallet on the app or online - unfortunately.

For further assistance, you must contact the ewallet call centre on 087 575 9405 to reverse the money.

How long does ewallet reversal take?

Unfortunately, your ewallet transaction reversal won't immediate.

According to experienced customers, it takes 4 working days for FNB to complete the ewallet reversal process and pay the money back to the sender.

That's if the recipient's number is working, imagine if you've sent money to a cellphone number that doesn't work.

Well, they'll still help you however it will take about 15 business days for the ewallet reversal to complete.

So, before clicking that sent button, double-check the cellphone is correct to avoid penalties

How much does it cost to reverse the ewallet transaction?

Now that you've managed to reverse an ewallet payment, how much is the bank going to charge you for the mistake?

The amount you'll be charged varies depending on the amount you've sent but charges the same amount as when you were sending.One client claimed was charged R50 fee to reverse an ewallet.

To avoid these inconveniences, always double-check and cross-check the cellphone number of the receiver of the money.

It's super easy to send ewallet via the app because it has access to your cellphone contact list to choose from.

Please note there may be a charge when requesting a reversal. If that (wrong-) person had already collected the money, unfortunately, FNB will not be held responsible and does not guarantee you'll get your money back.

How to get money out your FNB ewallet

Ewallet is a service offered by first national bank (FNB) in south africa. The service allows members to send money to individuals who have an active south african mobile phone number.

Since it was first introduced to the market in 2009, FNB ewallet has been used to transfer about R2 million on a daily basis. There have been more than 500 000 ewallets created since then. Part of the strategy is to increase the accessibility of financial services to all south africans.

The service is available to anyone with a valid cellphone number in south africa, as well as neighbouring countries botswana, swaziland, lesotho, zambia and namibia.

The service is the most popular money-sending service in south africa, mainly due to the convenience it provides. The service is quite simple to use and is inexpensive. One doesn’t need a bank account to benefit from using FNB ewallet services.

Funds can be withdrawn from FNB ATM machines.

Here’s how to get money out of your FNB ewallet:

Use your cellphone to access the PIN

The PIN expires within a few hours of your receiving it.

Dial *120*277# to access the ewallet PIN

If you don’t have airtime, you can dial *130*277#

Select “withdraw cash”

Your ewallet will send you a text message containing a unique four digit PIN

The PIN expires within four hours

Head to the FNB ATM closest to you

At the ATM, select “cardless services”

Select “ewallet services”

Enter your cellphone number on the keypad and select “proceed”. Use a valid 10 digit south african cellphone number.

Enter the four digit ewallet PIN

Enter the amount you want to withdraw

Take your cash from the ATM and end the transaction by pressing the cancel button once you have completed the transaction.

How to reverse ewallet payment

In this digital era, sending money across the globe has been made so much easier. Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa. The best part is that you can transfer such funds from your bank account to any registered mobile number all over the country and not necessarily another bank account. In addition, the recipient can access the money instantly at any of the FNB atms. But what happens if you make an error with the recipient’s mobile phone or bank information? Here is how to reverse ewallet payment.

How to reverse ewallet transfer?

Do the *120*321# cellphone banking thing as if you’re about to send another ewallet. The option for reversal will come up

The FNB ewallet reversal number for cellphone banking is 087 575 9405. Alternatively, you can use the following procedure:

Dial *120*321# on your mobile phone.

Select alternative 4 for “send money”.

Next, select alternative 5 for “ewallet reversal”.

Select the transaction that you want to reverse.

Guys pin this for yourselves just in case:

FNB ewallet reversal : *120*321#
choose option 4 (send money)
thereafter option 5 (ewallet reversal)
then choose to high transaction you want to reverse.
It’s cheaper to use cellphone banking than it is to call them.

You may also contact the complaints resolution desk via email on care@fnb.Co.Za, or telephone number: 087 575 9408 (option one).

How do I reverse ewallet on FNB app? In case of any inquiries with regards to how to reverse ewallet on app, call 087 575 0362. And for queries on FNB ewallet reversal online, contact 087 575 0000.

Other important details on ewallet reversal

How long does it take to reverse ewallet?

Is there no function though on internet banking that allows one to do this instead of calling the call centre?

You have to phone the ewallet team. The reversal takes 4 working days.

If you send money to the wrong recipient and call the company’s team, the reversal should take up to 4 business days. On the other hand, money is returned to the sender within 15 business days if the recipient’s number does not work.

OK thank u. I will do that! For how long though?

If an ewallet has not been activated within 13 days, the money will be returned to the sender.

How much does it cost to reverse an ewallet?

How to correctly send money and avoid reversal inconveniences

Select send money then choose ewallet.

Insert the mobile phone number of the person you wish to make the transfer to. Double-check to ensure that the digits are correct.

Next, select if the app should offer the recipient a PIN or not, then type in the amount you wish to send.

Lastly, confirm and submit the transaction.

The recipient gets an instant message after the money has been deposited into their account. To withdraw the cash, go to any of the nearby FBN ATM or selected retailers.

Select FNB card less services in the screen then tap in the ewallet services.

Insert your mobile number and press the proceed button.

Type in the ATM PIN included in the message received and input the amount you wish to withdraw.

After taking the money, ensure that the transaction has completed, or choose ‘cancel’ before departing from the ATM.

In case you do not wish to withdraw the money, then you can use your FNB ewallet to purchase airtime, data, and electricity as well as pay for goods and services.

Guys I almost peed on myself today. I mistakenly sent ewallet of R3000 to the wrong number. When I realised, I was like…

Thank god for ewallet reversal, @FNBSA after today I am became a fan.

How to get money out your FNB ewallet

Ewallet is a service offered by first national bank (FNB) in south africa. The service allows members to send money to individuals who have an active south african mobile phone number.

The service is available to anyone with a valid cellphone number in south africa, as well as neighbouring countries botswana, swaziland, lesotho, zambia and namibia.

Funds can be withdrawn from FNB ATM machines.

Here’s how to get money out of your FNB ewallet:

Use your cellphone to access the PIN

The PIN expires within a few hours of your receiving it.

Dial *120*277# to access the ewallet PIN

If you don’t have airtime, you can dial *130*277#

Select “withdraw cash”

Your ewallet will send you a text message containing a unique four digit PIN

The PIN expires within four hours

Head to the FNB ATM closest to you

At the ATM, select “cardless services”

Select “ewallet services”

Enter your cellphone number on the keypad and select “proceed”. Use a valid 10 digit south african cellphone number.

Enter the four digit ewallet PIN

Enter the amount you want to withdraw

Take your cash from the ATM and end the transaction by pressing the cancel button once you have completed the transaction.

How ewallet work: this simple guide will help you

How does FNB ewallet work?

Being a fast mode of transaction, ewallet works by allowing a user to send and receive money through their electronic gadgets. The first step of the transaction is for the user to load money into their accounts. The money is debited from the user’s account into their ewallet accounts in the form of digital representation. Being in the form of the digital representation means that the money is with the service provider who is responsible for keeping ledgers and records of all the users and their data. Therefore, for any deposits that a user makes, the money is transferred from the user’s bank account to the dedicated bank account that the user has chosen. The records of the ledgers are also automatically updated.

When a user chooses to send money to another ewallet user, there is no actual money transfer from one account to the other. Instead, what happens is that the ledgers are automatically updated to show that a transaction was performed and money was sent from your account to the recipient’s account. The recipient receives an SMS after receiving money into the ewallet. That is how convenient ewallet is. These how to do ewallet operation guides will be beneficial for you if you are a new user.

How to send money via ewallet

There are different ways to send money, including:

Using your cellphone

Using online banking

Using the FNB banking app

Using any FNB ATM

Dialing *120*321#

Selecting the ‘send money’ option and clicking okay

Selecting the ‘ewallet’ option

Selecting the account from which you want to send money from

Keying in the cellphone number of the recipient, for this case, the user that you want to send money to

Entering the amount of money that you want to send

Selecting the yes option to complete the transaction. That option will also authorize the service to send the recipient a PIN that they will require when withdrawing the funds.

FNB ewallet withdrawal

Start by dialing *120*277# for you to access your ewallet.

In the list of options that will be displayed, select option 1 to get the PIN. You will receive a unique message sending you the five-digit PIN that will be required when withdrawing the money from the ATM. The PIN will expire after sixteen hours.

Visit the nearest FNB ATM within sixteen hours after receiving the five-digit PIN.

At the ATM, if you do not have an ATM card, you could opt for the cardless services transaction option.

Select the “ewallet services” on the screen.

Enter your valid south african phone number on the keypad and select the “proceed” option.

The next dialogue box will require you to enter the five-digit PIN that was sent to you at the beginning of the transaction.

Enter the withdrawal amount that you wish to withdraw from your account. The amount should be less than or equal to the amount of funds that you have in your account. The ATM will dispense the amount of money that you have keyed in.

Apart from the ATM, a user can withdraw cash from the ATM or withdraw funds from any of the selected retail stores. The procedure is as follows:

Start by dialing *120*277# for you to access ewallet.

Select option 1 to select the withdraw cash option.

From the list of options that will be displayed, select option 1, which is the “get retail PIN” option.

You can then visit any of these listed retail stores in the country to withdraw the cash;

Sutherland ridge SUPERSPAR

At any of the selected retail stores, you will be required to purchase a credit or debit card. This step is mandatory.

After purchasing, you will be required to select the “withdraw cash” at checkout option.

The following screen will ask you to “withdraw cash from ewallet.”

You will then be prompted to enter your phone number.

The following dialogue box will require you to enter the four-digit PIN that was sent to you as a text message.

How long does ewallet last?

How to request a new pin for ewallet

How to resend ewallet pin

This is your third and last login attempt available.

Your profile will be blocked if you fail to enter your login details correctly.

Oh no!

We've noticed that you've tried to login more than 3 times.

You might have blocked your online banking profile.

In order to unblock your profile, reset your username and password.

Cellphone banking

Dial *130*321#

Select send money

Select the account you want to send money from

Key in the cellphone number you want to send to

Enter the amount you want to send

Confirm that all is correct (make sure you entered the right cellphone number)

To send money using FNB cellphone banking you need to be registered for cellphone banking.

To register for cellphone banking, dial *130*321#

Online banking

Log into FNB online banking

Select the payments tab

Enter your one time PIN (OTP)

Select send money

Select the account you want to send money from

Select the amount you want to send

Key in the cellphone number you want to send money to

Click on finish

You need to register for online banking to send money via the internet

FNB ATM

Insert your card and enter your PIN

Select more options

Select buy it/pay it

Select send money. Read the terms and conditions and then select proceed

Key in the cellphone number you want to send money to and select proceed

Key in the amount you want to send money to and select proceed

Confirm that all the details are correct and select proceed

Remember to take your card

No registration or application is necessary if you send money via an FNB ATM

fee (BWP)
send money	P9.40
withdrawal (you get 1 free withdrawal with every wallet send without exceeding maximum of 4 free withdrawals in the wallet)	FREE
dormant ewallet (up to 6 months)	FREE
dormant ewallet (after 6 months)	FREE

Standard network operator rates apply when using your cellphone.

You have access to ewallet

If you are an FNB client with an active transactional account, you already have access to the ewallet service.

Login to online banking, cellphone banking or visit your nearest ATM and select send money to make use of this safe and convenient way to send money to anyone.

Ewallet

Send money anywhere, any time

The ewallet allows FNB customers to send money to anyone with an active cell number. Money is transferred instantly. Recipients can use the money in the ewallet to buy airtime, send money to other cellphones and more.

How it works

Instantly send money or make payments

You can send money to friends and family members or make a payment to anyone simply and hassle free

Money can be sent to anyone who has a valid botswana cellphone number and the recipient does not need to have a bank account

Any GSM cellphone model can be used to send money or to receive money

Money is instantly available in the ewallet

Money will be stored in an ewallet. Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms

Recipients will get all of the money sent as there are no ATM charges to withdraw money

Recipients don't have to withdraw all the money at once

Recipients can also check the balance, get a mini statement, buy prepaid airtime, send money on to someone else's cellphone

You can send money at any time of the day or night via cellphone banking, FNB online banking, FNB app or at an FNB ATM

What's hot

It's for everyone

Send money to anyone with a valid botswana cellphone number

It's simple

The recipient does not need a bank account or bank card

It's convenient

Money can be sent anytime, anywhere, from the comfort and safety of your own home

It's fast

The money is sent immediately and the recipient can access the funds immediately

It's free of bank charges

Pay no bank charges when you send money via ewallet

Ways to send

Send the way you want to

As an FNB customer you can use one of FNB's convenient digital channels to send money to anyone with a valid cellphone number on any network.

Online banking

View how to send money via online banking

Cellphone banking

View how to send money via cellphone banking

View how to send money via FNB ATM

Ways to use

Withdraw, buy + spend

When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following

Send a portion of the money in the ewallet to another ewallet in exactly the same way

Withdraw all or some of the money from the ewallet at an FNB ATM without needing a bank card. The rest of the money can be withdrawn at a later stage

Buy prepaid airtime from the ewallet

Check the ewallet account balance or get a mini statement

How to receive money

How to receive money

Turn your phone into a wallet

Once you've received an SMS telling you that you have been sent money

Dial *130*392# to access the ewallet

Set a secret 5-digit PIN for the ewallet

Select 'withdraw cash' and then 'get ATM PIN'

You'll receive an SMS with an ATM PIN

Go to an FNB ATM

At the ATM press the green button (enter/ proceed) and then wallet services

Key in your cellphone number and ATM PIN

Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you press 'cancel' before leaving the ATM

If you have been sent money but you have no airtime , dial *103*392# to buy airtime with the money that has been sent to you. Then dial *130*321# .

So, let's see, what we have: sent money to the wrong recipient and wondering⭐HOW TO REVERSE EWALLET⭐ payment? Here is a detailed guide that will help you reverse the transaction. Read more. At how to resend ewallet pin